FAQs


Q:What services does Star X Digit offer?

Star X Digit specializes in a wide range of services, including embroidery digitizing, logo embroidery, vector conversion, appliqué embroidery digitizing, and more. We provide comprehensive solutions for all your embroidery and graphic design needs.


Q:What types of embroidery digitizing services do you offer?

We offer a wide range of embroidery digitizing services, including logo embroidery digitizing, left chest embroidery digitizing, cap embroidery digitizing, 3D puff embroidery digitizing, jacket embroidery digitizing, applique embroidery digitizing, image embroidery digitizing, and towel embroidery digitizing.


Q:Why choose Star X Digit for embroidery and graphic design services?

Star X Digit offers expert craftsmanship, advanced technology, and unparalleled customer service. Our skilled team ensures precise and professional results for all your embroidery and graphic design projects, delivering exceptional quality and satisfaction.


Q:What types of vector conversion services do you provide?

We offer various vector conversion services, including image tracing, logo vectorization, raster to vector conversion, and creating vector line art.


Q:How do I place an order for your services?

Placing an order is easy! Simply visit our website and fill out the order form with your requirements. You can also contact us directly via email or phone to discuss your project in detail.


Q:What file formats do you accept for embroidery digitizing and vector conversion?

For embroidery digitizing, we accept a wide range of file formats, including JPEG, PNG, PDF, AI, EPS, and more. For vector conversion, we can work with raster images in formats such as JPEG, PNG, TIFF, etc.


Q:What is the turnaround time for orders?

The turnaround time for orders varies depending on the complexity of the design and the volume of work. We strive to complete orders in a timely manner and will provide you with an estimated delivery time when you place your order.


Q:Do you offer rush services for urgent orders?

Yes, we understand that some projects require a quick turnaround. We offer rush services for urgent orders, subject to availability. Please contact us to discuss your timeline and requirements.


Q:What are your pricing options?

Our pricing is based on factors such as the complexity of the design, the size of the embroidery, and the type of service required. We offer competitive pricing and can provide you with a quote based on your specific needs.


Q:Do you offer revisions?

Yes, we want to ensure that you are completely satisfied with the final result. We offer revisions to make any necessary adjustments to the digitized embroidery or vector graphics until you are happy with the outcome.